From the context menu that appears, click on the following and check if it helps to resolve the issue. The properties for the device will show that no driver was found. Completed steps 1 – 4 with no resolution to the situation. Azaruddin Syed Replied on November 26, Uninstall to uninstall the driver. Seems like it should be solved by the driver config.

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And I am not very computer-wise. Follow these steps to run the rvd in built troubleshooter: We appreciate your patience on this issue. The properties for the device will show that no driver was found.

External DVD/RW not recognized withWindows 10 – Microsoft Community

This site in other languages x. This circumstance can occur if the device hardware fails or if the device driver fails.

How satisfied lsim you with this response? Install and Update drivers in Windows 10 Link: Any more advice would be appreciated. I checked for updated USB Device drivers using windows update.

CNM Ultra Slim External USB 2.0 DVD Writer Black up to 480 MPS Transfer Rate

Good for travelling and everything I dlim it to be. Quite happy with it! Juzar thank you for your suggestion. Thank you for your reply. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.

Hope the above information was helpful. Hi Jenny, Thank you for posting in Microsoft Community.

Sayan I am now working my way through the alternative solutions. Read the full review.

In reply to Akheel Ahmed’s post on November 2, Repeat the step 2 to uninstall all items under “Universal Serial Bus controllers”. Did these sections only apply if the result from Method 2 showed that the device was NOT up to date? This thread is locked.

My full size external unit works a treat where as this one does not. I too have a similar, SATA, like a configuration error.

I tried for 2 days to get this product to work with a new notebook I had bought slm my wife. I was really pleased with this DVD driver.

CNM Ultra Slim External USB DVD Writer Black up to MPS Transfer Rate | eBay

Make a note of the PID value. Unknown and uninstalled devices will be listed under Other. I have the same question Code 43 A request for the USB device descriptor failed. I have a Lenovo Yoga 3 laptop which has been upgraded to Windows For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: This section, method, or task contains steps that tell you how to modify the registry.

Expand Universal Serial Bus Controller. Once downloaded and extracted, you can point Device Manager to this driver to install the hardware.

Check if at all there is an exclamation mark along the driver, it suggests issues with the driver installed.